Privacy policy

Effective Date: March/07/2025

Last Updated: March/07/2025

Welcome to JC Alvarez Plastic Surgery (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and disclose your information when you visit our website www.jcalvarez-plasticsurgery.com (the “Website”).

By using our Website, you agree to the terms outlined in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect different types of personal and non-personal information:

A. Personal Information You Provide Voluntarily

When you use our Website, you may provide:

• Contact Information: Name, phone number, email, and mailing address.
• Medical Information: Health history, medical conditions, photos, and videos related to consultations and procedures.
• Payment Information: If you make payments for services through our Website.
• Identification Information: Driver’s license, passport, or other IDs (for verification purposes).
• Form Submissions: Any information you submit through our intake forms, appointment requests, or consultation forms.
• Media Uploads: Photos and videos you upload (including images with nudity for consultation purposes).

B. Automatically Collected Information

When you visit our Website, we may collect:

• IP Address & Device Information (e.g., browser type, operating system, device identifiers).
• Cookies & Tracking Technologies (for analytics, advertising, and website functionality).
• Usage Data (e.g., pages visited, time spent, interactions with videos and images).

2. HOW WE USE YOUR INFORMATION

We use the information we collect for:

• Providing Services: Scheduling consultations, communicating with you, and managing treatment plans.
• Improving User Experience: Enhancing website performance, security, and user engagement.
• Marketing & Promotions: Sending newsletters, updates, and promotional materials (with opt-out options).
• Compliance & Legal Obligations: Meeting HIPAA, GDPR, and other legal requirements.
• Security & Fraud Prevention: Detecting unauthorized access, spam, and cyber threats.

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal data. However, we may share information:

• With Our Medical Team & Staff: To provide medical consultations and treatments.
• With Third-Party Service Providers: For website hosting, analytics, appointment scheduling, and payment processing.
• With Legal & Regulatory Authorities: To comply with HIPAA, GDPR, CCPA, and other legal requirements.
• With Your Consent: If you agree to share your before-and-after photos for marketing or educational purposes.

4. DATA STORAGE & SECURITY MEASURES

We implement industry-standard security measures to protect your data, including:

• Encryption: Secure storage of sensitive data (e.g., medical records, payment details).
• Access Controls: Limited access to personal data by authorized personnel only.
• Data Retention: We retain personal data only as long as necessary for legal, medical, and operational purposes.

5. YOUR RIGHTS & CHOICES

A. U.S. Privacy Rights (HIPAA & CCPA)

• Access & Correction: You can request access to your personal information.
• Data Deletion: You can request the deletion of your personal data, subject to medical record-keeping laws.
• Opt-Out of Marketing: You can unsubscribe from promotional emails anytime.

B. International Privacy Rights (GDPR – for EU visitors)

• Right to Withdraw Consent: You can withdraw your consent for data processing.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Restrict Processing: You can limit how your data is used.

To exercise these rights, contact us at: [Insert Contact Email]

6. USE OF COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies for:

• Website Performance & Analytics: Understanding visitor behavior to improve user experience.
• Marketing & Retargeting: Delivering relevant ads through third-party providers (e.g., Google, Facebook).
• Security Measures: Protecting against fraud and unauthorized access.

You can manage cookie preferences in your browser settings.

7. SENSITIVE CONTENT (INCLUDING NUDITY IN MEDICAL IMAGES & VIDEOS)

Our Website contains medical images, including nudity, strictly for educational and consultation purposes. We:

• Obtain consent before sharing patient photos/videos.
• Blur or anonymize images unless explicitly authorized.
• Do not allow unauthorized distribution of patient-related media.

8. THIRD-PARTY LINKS & EMBEDDED CONTENT

Our Website may contain links to third-party sites (e.g., social media, payment gateways). We are not responsible for their privacy practices. Please review their policies before engaging.

9. CHILDREN’S PRIVACY (COPPA COMPLIANCE)

Our Website is not intended for individuals under 18 years old. If we discover that we have collected information from a minor without parental consent, we will delete it immediately.

10. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. We will notify users of major changes by posting an updated version on our Website.

Last Updated: March/07/2025

11. CONTACT US

For questions about this Privacy Policy, please contact:

📧 Email: dr.jcalvarez-plasticsurgery@gmail.com
📞 Phone: (786) 795-2113

This Privacy Policy ensures legal compliance and transparency for users visiting your Website. Let me know if you need modifications based on your specific legal consultation or jurisdictional needs. 🚀